One number, one app,
wherever you’re working.
Make and receive external calls straight from Microsoft Teams, running over VoIP instead of a traditional phone line — so your team isn’t juggling a desk phone, a mobile, and a headset just to take a call.
Answer a real phone line, without leaving Teams
Enable external calling and your Teams app can make and take calls to and from ordinary phone numbers — not just Teams-to-Teams.
Calls straight from Teams
Make and receive calls to real phone numbers from inside Teams, on desktop or mobile — no separate desk phone required.
One number, follows you
Calls reach you wherever you’re signed in to Teams — desktop, laptop, or mobile — rather than one specific handset on one specific desk.
Voicemail you can read
Missed calls come with a transcript, so you can skim what someone said without dialling into voicemail.
Fewer tools to juggle
Chat, meetings, and phone calls in one app means less switching between systems, and one place to check for missed contact.
From dial tone to your Teams app
A simplified view of what happens when someone calls your business number.
Calls that run over the internet you already have
VoIP replaces traditional phone lines with calls carried over your internet connection. No new phone wiring, and features that a standard landline simply doesn’t offer.
- Make and take calls from anywhere with a decent internet connection, not just at your desk.
- Useful extras like call transfer, conference calling, and presence indicators, where supported by your plan.
- Many businesses see lower call costs by moving off traditional lines — how much depends on your current setup and call volumes.
Curious if this fits your setup?
Tell us about your current phone system and call volumes, and we’ll show you what moving to Teams calling and VoIP would actually look like.